About Us – Universal Heating & Air
Big Island’s Trusted HVAC Experts
What We Do
We specialize in residential and commercial HVAC services, including:
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AC Repair & Maintenance
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New AC Installation & System Replacement
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Ductless Mini-Split Systems
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Heating Services (Heat Pumps & Furnaces)
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Indoor Air Quality Solutions
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Emergency HVAC Repair – 24/7
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Commercial HVAC System Design & Service
Whether it’s a small repair or a full-system installation, no job is too big or small for our experienced crew.
Our Values
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Aloha Spirit: We treat every customer with respect, kindness, and gratitude.
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Integrity: No upsells, no gimmicks — just honest advice and quality work.
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Reliability: We show up on time and do what we say, every time.
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Excellence: We take pride in our workmanship and back every job with a satisfaction guarantee.
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Local First: As an island-based company, we support our local community and economy.
Meet the Team
Our technicians are fully licensed, EPA-certified, and factory-trained on all major HVAC brands. But more importantly, they’re friendly, trustworthy professionals who care about doing the job right.
Every Universal Heating & Air tech arrives with:
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A fully stocked service vehicle
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A clean, courteous attitude
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A passion for helping people stay comfortable
We believe great service starts with great people.
Proudly Serving the Big Island
From Hilo to Kailua-Kona, Waimea to Volcano, and everywhere in between — Universal Heating & Air is here to keep your space cool, clean, and comfortable.
📞 Call us today at (859) 317-3744
💻 Or [Book Your Service Online]
Our Story
Universal Heating & Air was founded to solve a common island problem — HVAC companies that show up late, overcharge, or disappear when you need them most. We believed there was a better way. So we built a company based on integrity, transparency, and local pride.
Our team of licensed, certified HVAC technicians lives right here on the Big Island. That means we understand the unique challenges of Hawaii’s climate — from vog and humidity to coastal corrosion and upcountry chills.
We don’t just work here. We’re your neighbors. Your friends. And we treat every home or business like it’s our own.
– Locally Owned, Island Proud
At Universal Heating & Air, we’re more than just another HVAC company — we’re your local, reliable partner for year-round comfort across the Big Island of Hawaii. Whether you’re dealing with a broken AC in Hilo or need a full system installation in Kona, our mission is simple: to deliver fast, honest, and high-quality HVAC solutions with the spirit of aloha.
We’re proud to be a locally owned and operated business serving homeowners and businesses across Hawaii Island. With over 20 years of combined experience, we’ve built our reputation one job at a time by showing up when it matters most — day or night, rain or shine.